WEBSITE CARE
Ongoing care for your WordPress website
For businesses that want their WordPress website actively looked after, with ongoing help beyond hosting and routine maintenance.
Keep everyday updates moving, get help with smaller website needs, and have someone paying attention as your business changes.
North Texas expertise · A PageUP company
RECOMMENDED PLAN
More attention to the website you rely on
Keep information current
Help with routine content changes within your agreed care scope.
Have someone to ask
Ongoing website assistance and priority attention to covered technical needs.
Know what needs attention
Regular website health review and practical guidance on the next step.
ONGOING WEBSITE ASSISTANCE
Small website needs still deserve attention
A website can be technically maintained while its content falls behind. Website Care adds help with the recurring details that keep your site useful to customers.
Business details
Update opening hours, contact information or team details so customers can find the right information.
Supplied text
Replace or revise existing page copy you provide, such as a service description or a short announcement.
Images and documents
Swap a supplied photo, refresh a brochure link or replace an outdated downloadable document.
Links and small corrections
Address an outdated link, a small formatting issue or a similar housekeeping need on an existing page.
Questions about your site
Get help understanding a website issue and whether the next step fits routine care or needs separate work.
Smaller website requests
Discuss the practical changes your business needs and agree which can be handled within your care scope.
These are examples of routine work, not an unlimited editing allowance. We confirm the type and amount of assistance for your website before the plan begins.
PROACTIVE WEBSITE ATTENTION
You shouldn’t have to spot every issue first
Regular website health review adds another set of eyes to your site. It helps identify things that deserve attention and gives you a clearer basis for deciding what to do next.
The review focuses on your website and the agreed service scope. It is not a substitute for a dedicated SEO campaign, accessibility audit or business-systems review.
Look beyond routine maintenance
Depending on the agreed scope, review may consider key pages, obvious content issues and important visitor journeys, such as finding information or making an enquiry.
Make the next step clear
When something needs attention, we help distinguish a routine correction from a larger improvement and discuss any separate work before it goes ahead.
Give covered issues priority
Website Care includes priority technical attention within the agreed scope. Support arrangements and response expectations are confirmed for your site; no fixed response time is promised here.
THE TECHNICAL FOUNDATION IS INCLUDED
One care plan, with Managed WordPress built in
Website Care includes managed WordPress hosting, core/plugin/theme maintenance within scope, backups, baseline security, monitoring and support for covered technical issues. You do not add a separate Managed WordPress subscription.
THE FOUNDATION
Managed WordPress
For a business that mainly needs the hosting and core technical maintenance professionally managed.
- Managed hosting and WordPress maintenance
- Backups, baseline security and monitoring
- Technical support for covered issues
THE FOUNDATION + ONGOING HELP
Website Care
For a business that also wants ongoing help looking after the website itself.
- Everything in Managed WordPress
- Routine content updates and website assistance
- Regular website health review
- Priority technical attention within scope
The difference is ongoing attention to the website, alongside its technical foundation. The Health Check helps us recommend the right level for your business.
A PRACTICAL FIT
Routine care, with a clear line around bigger projects
Website Care may suit you if…
- Your existing WordPress site needs recurring small updates.
- You want a familiar point of contact for website questions.
- You would value regular attention to the site, alongside maintenance.
- Your business needs ongoing help but is not planning substantial development.
North Dallas Hosting supports businesses in Dallas, North Dallas, Frisco and the wider North Texas area.
Substantial development stays with PageUP
Major redesigns, new websites, custom functionality, complex integrations, significant WooCommerce development and business automation need separate project scope.
Substantial SEO, analytics and advertising projects are also separate. Website Care does not include general computer support or unrestricted support for unrelated third-party systems.
When a request goes beyond routine care, we explain the boundary and agree the next step before treating it as additional work.
GETTING STARTED
Start with a clear picture of your website
Outside websites are reviewed before we accept responsibility for them. The plan recommendation follows that review.
01
Health Check and qualification
Start with a Website Health Check so we can understand your site, its condition and the help your business needs.
02
Findings and agreement
Review the findings and plan recommendation. Confirm scope, any preparation work, terms and payment before onboarding.
03
Onboarding and migration
Arrange access and the agreed onboarding work, including migration where needed. Existing issues may require separate preparation.
04
Baseline and ongoing care
Verify the agreed baseline, then begin covered maintenance, regular website attention and routine assistance.
WEBSITE CARE PLAN
Ongoing website help, with the foundation included
RECOMMENDED
Website Care
$179/ month
For websites approved for the standard plan. Scope and terms are confirmed before onboarding.
Managed WordPress plus routine content updates, ongoing website assistance, regular health review and priority technical attention within your agreed scope.
Need more involved support? Care Pro offers a higher level of ongoing attention for businesses that depend more heavily on their website. The appropriate scope is reviewed with you.
Complex ecommerce, membership, LMS, multisite, custom applications, high-traffic and heavily integrated sites need individual assessment and may require custom care pricing.
WEBSITE CARE QUESTIONS
Before you get started
Is Managed WordPress included in the $179 plan?
Yes. Website Care includes the Managed WordPress foundation and adds ongoing website assistance and more proactive attention. You do not pay for both plans as separate subscriptions.
How much content or editing work is included?
The type and amount of routine assistance are agreed for your website. This page does not promise a fixed number of hours or unlimited edits. Larger requests are reviewed and scoped separately.
How often is my site reviewed, and how quickly will you respond?
Website Care includes regular website health review and priority attention to covered technical issues. Review arrangements, support availability and response expectations are confirmed in the service scope.
Can you take over a site hosted somewhere else?
Yes, subject to the Website Health Check and qualification. We review its condition and requirements first, then discuss onboarding, migration and any separately scoped remediation before agreement.
Does care include redesigns, SEO or new functionality?
Routine care is distinct from substantial project work. Major design changes, new functionality, custom development and substantial SEO, analytics or advertising work belong in a separate PageUP project scope.
What about premium licenses or a more complex website?
Paid plugin, theme and service costs and renewal responsibilities are confirmed for your site; they are not assumed to be included. Complex sites require individual assessment and may need custom scope and pricing; a higher-priced plan does not automatically cover them.
LET’S LOOK AT YOUR WEBSITE
Find the right level of care for your business
Start with a Website Health Check. We’ll review where things stand, discuss the help you need and recommend a sensible next step.